Usually our technical team contacts you within 1 business day.
Technical Support — Alsan Kalite Device Service Center
Get fast, reliable and documented technical support for your quality control devices. Fill out the form for breakdown, post-calibration issues or maintenance requests.
Frequently Encountered Support Topics
Post-Calibration Support
Get support for measurement differences after calibration.
Device Breakdown Report
Report immediately in case of device error or malfunction.
Installation & Software Support
Technical assistance for new device installations.
Maintenance & Part Replacement
Periodic maintenance and original part replacement services.
Technical Support Form
Describe your problem in detail, let us help you as quickly as possible
How Does the Support Process Work?
1
Submit Your Request
Submit your request by filling out the technical support form or via phone/WhatsApp.
2
Support Team Review
Our expert team reviews your request and determines the appropriate solution.
3
Solution or Referral
The most suitable solution is presented to you or you are referred to the service process.
4
Service Process Completed
The problem is resolved and your device is ready for use again.
FAQ — About Technical Support
After filling out the support form, shipping information will be sent to you.
Yes, paid maintenance is performed for devices outside the warranty.
Yes, on-site technical support is provided in Istanbul and surrounding provinces.
Yes, you can reach technical service directly at 0850 885 0558.
Contact & Service Information
Address
Esatpaşa, Cemal Paşa Sk. no:49
Ataşehir / Istanbul
34758
Working Hours
Weekdays 08:30–18:00
Contact Us Now for Technical Support
Our expert team is ready for your devices to work smoothly. Guaranteed response within 1 business day.